Refund and Cancellation

โœ… Refund & Cancellation Policy

Order Cancellation

Orders cannot be cancelled once placed, as we process and pack them promptly.
Prepaid and bulk orders are strictly non-cancellable.

Returns & Refunds

We do not accept returns unless the product received is damaged, expired, or incorrect.
To request a return, you must notify us within 24 hours of delivery with unboxing video and clear photographs.

Eligible Cases for Refund

  1. Damaged or leaking product
  2. Incorrect Item Shipped
  3. Expired Products

Refund Process

Once your request is approved, a credit note can be issued for future purchases.

Non-Refundable Situations

  1. Change of mind after order confirmation
  2. Delay caused by courier service
  3. Items returned without prior approval