Refund and Cancellation
โ Refund & Cancellation Policy
Order Cancellation
Orders cannot be cancelled once placed, as we process and pack them promptly.
Prepaid and bulk orders are strictly non-cancellable.
Returns & Refunds
We do not accept returns unless the product received is damaged, expired, or incorrect.
To request a return, you must notify us within 24 hours of delivery with unboxing video and clear photographs.
Eligible Cases for Refund
- Damaged or leaking product
- Incorrect Item Shipped
- Expired Products
Refund Process
Once your request is approved, a credit note can be issued for future purchases.
Non-Refundable Situations
- Change of mind after order confirmation
- Delay caused by courier service
- Items returned without prior approval